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Privacy policy


The protection of personal data is of great concern to many Internet users and an important foundation for a pleasant and satisfactory Internet experience. aft automotive GmbH always takes very seriously the questions and concerns of our customers and other visitors of our website pertaining to the protection of personal data and we comply with all data protection legislation in Germany and abroad, as well as the corresponding EU directives. Whether you are a customer of our products and services or a visitor to our website, we assure you, that we do not collect personal information from you, unless you make it available to us.

Please note that our website contains links to other websites. aft automotive GmbH accepts no responsibility for compliance with data protection, privacy statements and contents on the part of these other websites. aft automotive GmbH is responsible solely for its own contents, which it offers for use, in accordance with general legislation. A distinction must be made between our own contents and any cross-references ("links") we provide to other content on third-party websites. The links are used by aft automotive GmbH solely to make "external content" available to the user. aft automotive GmbH can only be held responsible for external contents, if they had definite knowledge of these (i.e. including any illegal or criminal content) and if it is technically possible and within reason to prevent the use of said content (§5 para.2 TDG).

"Links" are always "living" (dynamic) referrals. aft automotive GmbH examined the third-party content at the time of the initial link, to determine whether it might provoke any civil or criminal liability. According to the TDG (Teleservices Act) the content provider is not obligated to continually review the contents of linked websites to determine whether subsequent changes have led to liability on its part. Only when the provider first notices or it is brought to his attention by others that a particular offer to which he has already provided a link may infringe civil or criminal law resulting in liability, will he remove the link to this offer, insofar as it is technically possible and reasonable to do so. Technical feasibility and reasonableness shall not be affected by the fact that the illegal or criminal offer might still be accessible via other servers even after aft automotive GmbH terminates access from its website.

We collect data from you

Personal data

We do not collect any personal data from visitors to our website, unless the visitor expressly and consciously makes it available. Under no circumstances do we collect personal data, which reveals racial or ethnic origins, political opinions, religious or philosophical beliefs, trade union membership, health or sex life. We do not acquire your personal data while you are visiting our web site. There are two ways in which you may expressly and intentionally provide us with and consent to our collection of certain personal data:

Email requests for information

On our website we provide links, which you can use to send us email messages if you have questions, or would like to request Informational material or register or have comments and suggestions for us. You also have the option of obtaining information about our products and services personally from one of our employees. In order for us to process your request, we may ask for additional personal data from you such as your name and phone number.


When you order one of our products or services, we need certain information about you. Various personal data may be collected from you depending upon the product or service. For certain products and services we may require your name, address, phone number, email address or similar information. In case of a request for other products or services, if need be, other or additional information may be needed. A comprehensive list of the types of personal data that must be provided when ordering different products can be found on the order page for the respective product or service.

Statistical data about your visit

When you visit our website, our computers automatically collect statistical data about your visit. This data does not reveal anything specific about you personally, but rather, it reports on the details of your visit to the website We keep statistics, for example, about the number of visitors to our website, the user's IP address, date and time of the visit, which pages were viewed, the domains from which visitors access the website and which browser they use. These statistics are not compared with the personal information which you shared with us. Rather, the statistical information is anonymously evaluated and then deleted at regular intervals. These statistics help us to improve the performance of our website.

Use of cookies

On our websites we use so-called cookies only in the manner which is outlined in this section. A cookie contains information, which is sent from our website to your browser; the latter then saves the information on your system. When cookies are used, our website can remember information about you and your settings, either until you close the current browser (with temporary cookies) or until you deactivate or delete the cookie. Many users utilize cookies, because they help them to navigate around a website. You can be certain that cookies only contain as much information as you volunteer, and that they are not able to "penetrate" your hard drive to transmit personal or other data from your computer to the sender of the cookie.

We use cookies exclusively in the situations described below. The first situation involves temporary cookies. We use temporary cookies in two circumstances. When you access our services via one of our online applications, our web server automatically sends a temporary cookie to your browser, in order to facilitate your navigation of our website. The only information contained in these temporary cookies is a directional value, with which our software can determine which page should be displayed when you click on the "back" button in your browser. The cookie is deleted as soon as you close the current browser window. If you reach our website via one of our business partners, our web server also sends a temporary cookie to your browser, which contains a source code for this business partner. We use this data for statistics and marketing purposes.

If you are a licensee of aft automotive GmbH and you call up an area of the website with access control, we use a temporary cookie for the connection, to indicate that you have been authenticated. These cookies contain random data, which the server uses to authenticate the browser requests to the server within this session. The cookies do not contain any data that could personally identify you. The cookie is deleted as soon as you close the current browser window. The second situation, in which we use cookies, is when documentation or services are requested or other requests are sent to us within the framework of your visit to our website. When you fill in a questionnaire, you can choose whether or not our website should send a cookie to your local hard drive. This type of cookie is not temporary, however, you can deactivate it at any time via your browser settings. If you choose not to accept this type of cookie, you may nevertheless use our website. If you accept this type of cookie, you save time since you don't need to fill in questionnaires and/or repeat visits to our website do not apply. Even if you have accepted this type of cookie, you can set your browser at any time to notify you whenever a cookie is sent to you. Thus, you always have the option of deciding whether to accept the cookie or deny it. This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called cookies, which are text files saved on the user's computer, to enable analysis of the use of the website by the user. The information generated by the cookie about your use of this website will be transmitted to and stored on a Google server in the United States. However, if IP anonymisation is activated on this website, Google will first abbreviate your IP address within member states of the European Union or in other member states of the European Economic Area Agreement. Only in exceptional cases is the complete IP address transmitted to a Google server in the United States, where it is then abbreviated. As requested by the website operator, Google uses this information to evaluate your use of the website, to compile reports about your activities within this site for the use of the website operator and to provide further services related to website and Internet use. Under no circumstances will Google join the IP address transmitted by your browser as part of Google Analytics with other Google data. You can prevent the installation of cookies by selecting the appropriate settings on your browser; however, please note that in this case you may not be able to use the complete range of functions of this website. You can also prevent Google's collection and processing of the data (including your IP address) generated by the cookie regarding your use of this website by downloading and installing the browser plug-in available from the following link. The current link is].

What we do with your personal information and where we may forward it

The personal information collected from you is used exclusively for the following purposes:

Sending responses

Generally, we answer all incoming questions, requests for more information about products and services as well as all other enqueries we receive via email. We store this correspondence for the purpose of improving our products, our service, our website and for our own business purposes. We often store contact information in order to send updates or important information about our products and services to individual persons, also via our newsletter.

Support, replacement and purchase of our products and services

We use the data you provided solely to inform you about the support, replacement and purchase of our products and services. In addition, we forward your provided information to affiliated companies, business partners or representatives of aft automotive GmbH (within or outside the European Economic Area), so that they may contact you regarding the support, replacement or purchase of aft automotive GmbH products and services. Our affiliated companies, business partners or representatives may, in this case, contact you directly.

Provision of attractive products and services

If at all, we only forward the data provided by you to trustworthy aft automotive GmbH business partners or suppliers (within or outside the European Economic Area), whose products or services, in our opinion, supplement those of aft automotive GmbH and which could be of interest to you. Our trustworthy business partners or suppliers can, thus contact you directly.

Provision of products and services contained within the scope of performance (when requesting certain services or management services)

Services as defined within aft automotive GmbH's scope of performance may include additional products or services of third parties. When purchasing such services, therefore, we might have to forward all or part of the data submitted with your request to third parties (within or outside the European Economic Area), so that they can provide you with the product or service and follow up with you directly regarding these products/services or an upgrade. We assure you, that we have contracts with these third party suppliers of products and services, which forbid the transfer of the data to other third parties (in accordance with data protection regulations).

Authenticating your identity

For certain services of aft automotive GmbH it is necessary that we compare some data in your request/order with the databases of third parties or other information source of third parties. In this way, we verify your identity as well as other attributes and thus, ensure that your identity is not misused.

Legal obligation to disclose and protect licences

If there is a legal obligation to forward data to local, state, national or international governmental authorities or law enforcement agencies, we will comply with this obligation (for instance, we could inform the Office of Export Control, the Bureau of Export Administration of the United States Board of Trade about the identity of buyers of certain software products, in accordance with our export licences). We will also disclose data to third parties, if applicable laws and regulations require it. Furthermore, aft automotive GmbH information could be disclosed in order to investigate, to prevent or to initiate appropriate countermeasures in the event of illegal activities or suspected fraud, or to enforce and apply the aft automotive GmbH contracts or licencing rights.

Survey data

Occasionally we ask customers to provide information within the framework of a survey. Participation in these surveys is completely voluntary and thus, the customer is free to choose whether or not they provide this information. The survey data is used for monitoring and improving the use of this website as well as for improving our range of services and products.

Opposition to future notifications

We occasionally inform our customers about new products, announcements, upgrades and updates. Usually via newsletter. If you do not wish to receive any further notifications, please contact us at the address specified at the end of the privacy statement or click the respective "unsubscribe button" on the respective page. Please note, that you may not decline notifications sent by us or on our behalf, which pertain to security, first-time usage, expiration dates, product improvements or services. If you received a notification from one of our trustworthy partners or suppliers or if we have already forwarded your data to our trustworthy partners or suppliers, you may have to inform them directly that you do not wish to receive any future notifications.

Our security measures

Protecting the personal data, which we have received from visitors to our website and from our customers, is an important component of our corporate philosophy. We assure you that we have security measures in place to protect your personal data from loss, misuse and alteration. As is the case with all transmissions via the Internet, however, there is always some element of risk involved in sending personal information. In order to minimise this risk, we encrypt all information submitted while ordering our products or services with the help of Secure Socket Layer (SSL) protocols.

Retrieving, correcting or updating your data

When you want to change or correct personal data or when you simply want to see the contents of the data that we have on file for you, please contact us at the address specified at the end of this privacy policy. When you use this feature, your email address will be displayed as the sender of the email. Your email address and the email address of the recipient will not be used for any purposes other than those specified.


All texts, photos and graphics depicted on our websites, as well as their arrangements, are subject to copyright law and other laws reserving the intellectual property rights. It is not permitted to copy or modify them to use on other websites for commercial purposes or for distribution. Some of our websites also contain images, which shall be subject to the copyright of those parties who have made the images available.

Changes to this privacy policy

Should there be any fundamental changes made to this privacy policy, we will announce these changes on our website.

Contacting us or our data protection officer

All prospective customers and customers of aft automotive GmbH can reach us at:

aft automotive GmbH
Werner-von-Siemens-Str. 7
D-48268 Greven

Phone: +49 (0)2575 97782-10
Fax: +49 (0)2575 97782-11

© 2022 aft automotive GmbH
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